Consumer Experience
Couch Lambert strives to present each consumer with a courteous, empathetic, professional, & ethical communication experience.
We encourage any consumer who interacts with our Firm to provide comments about such experience. In the event you would like to share your experience with our Firm, please email us and include your file number in the message as a reference point.
Contact Us
Email
Us
Email us now and one of our members will respond Monday – Friday 9am to 5pm.
Give Us
A Call
To speak to a member of our Firm, give us a call!
Monday – Friday 9am to 5pm
If you require TTY services, please dial 711.
Payment
Plan
In the event you would like to advise us of information related to your current financial situation or offer a payment plan, please download and complete the Payment Arrangement Form, then fax it to 504-838-0244.
Convenient Payment Options
Make Us a
Settlement Offer
Submit a settlement offer to us by contacting our office via phone or by simply clicking the below button and completing the form. Your offer is subject to client approval and our clients are not required to accept your offer.
Debit
Cards
You may make a payment via our payment portal with your debit card by clicking the below button. We do not accept debit cards via phone with live staff members.
Pay by Phone Without
Live Staff Member
You may make a payment with a check or debit card with our interactive voice response system by calling 1-866-282-3853 and selecting Option 1, after the important disclosures.
If you require TTY services, please dial 711.
Pay By Phone With
Live Staff Member
You may make a check by phone payment by calling 1-866-282-3853 or 504-838-7747 and speaking with one of our staff members.
One-time and recurring payments may be set up for your convenience.
If you require TTY services, please dial 711.
Wire
Transfer
If you would like to like to send a wire, please email us at info@gulfsouthlegal.com to begin the process. We require several verification steps and reserve the right to refuse this form of payment based upon client and firm parameters.
Mail-in
Payments
We encourage everyone to use our other electronic payment methods given the convenience, however, we do accept mail-in payments if that is your preference.
Simply mail your payment to Couch Lambert LLC, 3501 North Causeway Blvd, Ste. 800, Metairie LA 70002.
We accept money orders, certified checks, and personal checks.
Send Us A Message
By using this page, you acknowledge your agreement to the Terms of Use for this site and all future communications.
Our office is a debt collector. In the event this website were deemed to be a communication with you, then please understand that we are attempting to collect a debt and any information you provide to us can and will be used to collect such debt.
Please understand that our client’s interests are adverse to yours. Additionally, as a Law Firm, we are required to represent our clients to the fullest extent; however, we are always interested in working toward mutually agreeable resolutions.