Our Firm Ideology
Since its inception, the Firm has had an unwavering dedication to ethics, professionalism, focus, and achievement in conjunction with a unified vision to provide the highest level of legal services possible. The following is our Firm’s Ideology.
Achieving Ethical Results
We will become a leading litigation law firm by exceeding client expectations with the highest levels of client services, professionalism, ethics, and legal compliance.
We will create a coveted workplace that encourages pro-active participation, promotes personal growth, and rewards exceptional performance when consistent with our Firm Ideology.
Our Social Value Statement
Our Firm's Legal Collection Practice aims to preserve and restore lender and consumer confidence by:
- Collecting empathetically through litigation,
- Returning money to the local, regional, and national economies, &
- Contributing to the region via employment, charity, and community service.
Our Memberships & Association Involvement
Couch Lambert and/or its attorneys are active members of the following associations:
- Louisiana State Bar Association
- Jefferson Bar Association (Louisiana)
- The Mississippi Bar Association
- Alabama State Bar Association
- Tennessee State Bar Association
- The National Creditors Bar Association (NARCA)
- Commercial Law League of America (CLLA)
- State Bar of Texas
- American Bar Association
- Federal Bar Association
- Montgomery County Bar Association
- Creditor’s Attorney Association of Alabama
Couch Lambert is listed and bonded by the following Law List:
Areas of Practice
Couch Lambert practices in various areas including:
Consumer Legal Collections
Couch Lambert is a leader in collection litigation, especially in the consumer collection area. The firm handles credit card, student loan, installment loan, automobile deficiency, and other retail claims on behalf of originating creditors, servicers, assignees, and secondary purchasers. As a leader in the consumer collection industry,the Firm has developed a high level of experience concerning all issues related to consumer legal collections and is prepared to fully assist lenders and purchasers of distressed receivables.
Through its commitment to the highest standards of review and compliance, recovery is maximized and exposure to counterclaims and after-the-fact litigation is minimized. With its multi-state practice, Couch Lambert prides itself on competitive legal collections and reduction of counterclaims. The Firm complies with the Fair Debt Collection Practice Act (FDCPA), Fair Credit Reporting Act (FCRA), and all applicable state laws. Every effort is made to ensure that Firm attorneys and staff are knowledgeable of the requirements needed to perform their collection tasks.
Couch Lambert has invested substantial resources into its infrastructure and technology to ensure that the Firm is capable of meeting the needs of national and local lenders. Our computer system permits electronic file placement, efficient transfer of information, and fund transfers. This also allows the Firm to process claims quickly, securely, and efficiently.
Our multi-state presence can provide you with a consistent, competent place to turn for legal services, including legal collections, counseling and defense. Over time, institutional knowledge related to our clients’ businesses is developed by our attorneys and our ability to provide adequate representation is maximized. Our attorneys are currently licensed to practice in Louisiana, Mississippi, Alabama, Tennessee, Texas, Arkansas, and Illinois. The Firm is also capable of representing clients throughout many States through insightful counseling or specific case enrollments.
Commercial Legal Collections
In an era when many law firms are abandoning commercial collections for consumer collections, Couch Lambert is dedicated to the needs of the commercial collection industry. This dedication includes participation in industry organizations (CLLA) and appearance in major law lists. Members of the Firm have extensive experience and expertise in handling a wide variety of commercial collections, including traditional open account matters, defaults on lease agreements, and commercial foreclosure matters.
In addition to participation in CLLA, the Firm is also a member of the National List, American Lawyers Quarterly, General Bar, and Forwarders List.
Couch Lambert uses the most advanced data transmission and processing hardware, along with state-of-the-art software, to process claims efficiently and effectively. Our specialized staff is carefully trained to evaluate suit-worthiness and examine available legal causes of action. The Firm also uses an up to date Internet research and skip-tracing tools to assist in the evaluation process, collection, litigation, and post-judgment phases of the legal collection effort.
Couch Lambert represents all types and sizes of commercial clients. Collection matters are viewed and handled in a manner consistent with each of our client’s overall objectives. Through our commitment to the highest standards of review and compliance, recovery is maximized and exposure to counterclaims and after-the-fact litigation is minimized. Clients are also regularly counseled on how to avoid future conflicts, increase recovery, and increase probability of success in future suits.
Our counsel and staff understand that every client and every claim is unique. We seek to ensure that every client’s interests are fully protected and that its particular needs are met.
Collateral Lending & Replevin
In addition to representing banks and other lending institutions, Firm attorneys have been actively involved in representing collateral lenders throughout the United States for over 20 years. Couch Lambert also provides a variety of services related to the execution of security agreements, including replevin, executory process, seizures, and sequestrations for banks and other lenders. Mr. Couch was Co-General Counsel to the Louisiana Pawnbrokers Association from 2000-2007 and to the National Pawnbrokers Association from 2002-2004. He has also lectured regularly throughout the United States concerning collateral lending issues and federal laws which impact the collateral lending industry, such as the Gramm-Leah-Bliley Act. In 1998, Chris Couch and Bradley Chauvin wrote the Louisiana Law of Pawn, along with Dr. Wayne M. Babovich. They have also published articles concerning a variety of lending issues.
Creditor Defense Litigation & Counseling
The Firm’s active participation in the legal collection industry positions us to provide you with the resources necessary to properly defend against consumer-related claims. Our combination of seasoned legal collection attorneys and defense litigators provides “a recipe for your success.”
Our multi-state presence can provide you with a consistent, competent place to turn for counseling and defense matters. The Firms’s attorneys are currently licensed to practice in Louisiana, Mississippi, Alabama, Tennessee, and Illinois. The firm is also capable of representing clients throughout many States through insightful counseling or specific case enrollments.
Couch Lambert is prepared to defend singular FDCPA, FCRA, & other consumer claims, in addition to class action matters. The Firm also counsels clients on a variety of compliance matters as well, including mitigating risks.
General Business and Transactional Matters
Couch Lambert creates new legal entities and counsels local businesses in a variety of matters. The Firm and its Of Counsel also draft and negotiate contracts and agreements for a wide variety of clients. The Firm employs a team approach on transactional matters to ensure that all possible perspectives are recognized and addressed.
The goal of Couch Lambert is to accomplish the task at hand quickly and effectively. The Firm uses its resources and expertise to ensure that the “deal is done” expeditiously and fairly.
Christopher J. Couch, Managing Member
Christopher J. Couch is a Founding Member and Managing Partner of Couch Lambert (formerly known as Couch Conville & Blitt), a multi-state law firm focusing upon representation of the financial services industry. The Firm maintains offices in Louisiana, Alabama, Texas, Mississippi, Tennessee, and Arkansas. His legal practice further focuses in the areas of Creditors’ Rights, Commercial Litigation, General Business Counseling, and Collateral Lending. He represents a wide variety of clients, including collateral lenders, national banks, finance lessors, credit grantors, debt purchasers, collection agencies, local corporations, and several publicly traded corporations.
In May 2016, Mr. Couch was selected for CityBusiness Magazine's 2016 Leadership in Law class. As a third time honoree, Chris was inducted into the Leadership in Law Hall of Fame. He was recognized as one of New Orleans’ Leaders In Law by New Orleans CityBusiness in 2009, 2010 and 2016.
He is a 2012 graduate of New Orleans Regional Leadership Institute (NORLI) 2012 Leadership Program.
In 2013, Mr. Couch was recognized by CityBusiness as one of the top 50 financial professionals whose fiscal work has set the pace for their company and received the Money Maker Award. That same year, he spoke at the National Association of Retail Collection Attorneys Spring Conference in Las Vegas on Preparing for the "new Normal" Compliance Environment- Keeping Ahead of the Audit Curve.
He has lectured nationally on a variety of topics, such as Compliance, Disaster Planning & Recovery, and Law Office Management. Mr. Couch served as the Co-Chairman of the Future Leadership Committee for the National Association of Retail Collection Attorneys (“NARCA”). From October 2005 through January 2008, he served as a member of the Board of Directors of NARCA. From January 2008- October 2009, he served as Parliamentarian to the President of NARCA.
Mr. Couch is also a member of the Louisiana Bar Association and is licensed to practice before all Courts of Louisiana. He was admitted to the United States Supreme Court in 2010.
Mr. Couch is a 2000 graduate of the Paul M. Hebert Law Center at Louisiana State University. He is a 1997 graduate of the University of New Orleans. He also received a Certificate for attending the Summer Scholar Program at George Washington University School of Political Management.
Mr. Couch has published a variety of articles related to the compliance, audit, lending and legal collections, law office management and disaster planning and recovery. He is also a co-author of the Louisiana Law of Pawn, 3d. Edition, 1999. Chris also serves as Of Counsel with the Loeb Law Firm.
Benjamin G. Lambert, Member
Benjamin G. Lambert’s is licensed to practice in Louisiana, Mississippi, Tennessee and Alabama. Mr. Lambert’s practice focuses upon consumer legal collection for the Firm’s local, regional and national clients. Mr. Lambert also handles defense matters on behalf of the Firm’s clients. Mr. Lambert is the Firm’s managing attorney in Louisiana, Mississippi, Alabama and Tennessee.
Prior to becoming a Partner with the Firm in 2015, Mr. Lambert served as the Firm’s Director of Legal Operations.
Mr. Lambert has served on various committees and participated in strategic planning for the National Creditor’s Bar Association.
Mr. Lambert graduated from Rhodes College in Memphis, TN in 2007 with Bachelor of Arts degree in Business Administration and Economics. In 2010, he graduated from Loyola University of New Orleans College of Law, where he served as President of the Trial Advocacy Program.
Prior to graduating from law school, Mr. Lambert was an intern for the Honorable Eldon E. Fallon in the Eastern District of Louisiana and the Orleans Parish District Attorney’s Office.
In 2017, Mr. Lambert became a member of the Firm. He currently manages various aspects of litigation operations, client relationships, and all of the Firm attorneys.
J. Ward Conville, Member
J. Ward Conville was a founding member of Couch Lambert (formerly known as Couch Conville & Blitt). He participates in select litigation in the State of Mississippi. His practice focuses upon foreclosures, replevin, and a variety of commercial and consumer legal collection matters.
Mr. Conville is a 1996 graduate of North Carolina at Chapel Hill. He obtained his law degree from the University of Mississippi in 1999.
He is licensed to practice in all Courts of Mississippi.
Fred N. Blitt, Of Counsel
Fred N. Blitt is Of Counsel with the Firm. While Fred’s practice is limited to the State of Illinois, he participates in marketing and executive level decision making at the Firm.
In 2011, Mr. Blitt was recognized as one of the Top 25 Most Influential People in the Credit and Collection Industry.
He currently serves as Immediate Past President of the National Association of Retail Collection Attorneys (NARCA). He was President from 2009-2011, in addition to serving as a member of the NARCA Board of Directors from 2001-2007. Mr. Blitt is also a member of Illinois Bar Association, Commercial Law League of America (CLLA) and Debt Buyer’s Association (DBA).
Mr. Blitt is a 1988 graduate of the John Marshall Law School. He is licensed to practice before all Courts of Illinois.
Bradley J. Chauvin, Partner
Bradley J Chauvin is the Lead collection counsel and Senior Louisiana Litigator with the firm. He has been with the firm and its predecessors for over 20 years. He has gained a reputation as an aggressive advocate for his clients, but Fair opponent.. He has had extensive experience in prosecuting and defending creditors' claims. His practice includes commercial and consumer legal collections for many of the Firm’s local and national clients.
Mr. Chauvin acts for the rights of his clients in the legislature as well. He co-authored and actively supported passage of the former Louisiana Collection Agency Regulation Act, the Louisiana Pawnshop Act, and has helped draft and pass revisions to various other Louisiana business and collection related statutes.
Mr. Chauvin has guest lectured at Loyola University School of Law, for Dun & Bradstreet, for the National Association of Credit Managers, and throughout the state on business and collection law issues. He co-authored the 1990, 1993, and 1999 Louisiana Law of Pawn.
Mr. Chauvin is a member of the Louisiana State Bar Association, Jefferson Bar Association and the Commercial Law League of America. He is licensed before all of the courts of Louisiana, the United States District Court for the Eastern and Middle Districts of Louisiana, and the Fifth Circuit Court of Appeals.
Mr. Chauvin was licensed in the area of property and casualty with the Louisiana Insurance Commission for 10 years and has held a solicitor's license with the Louisiana Real Estate Commission for 25 years.
Mr. Chauvin is a 1990 graduate of Loyola University School of Law. During law school, he clerked for the United States Army Corps of Engineers in New Orleans and subsequently for Babovich & Spedale, a predecessor firm. He holds a Bachelor of Science in Marketing from Loyola University of the South.
Sarena Y. Gaylor, Partner
Sarena Y. Gaylor is a Partner of the Firm. Her practice focuses upon consumer legal collections and creditor's defense. She is licensed to practice in Louisiana.
Ms. Gaylor graduated from Paul M. Hebert Law Center at Louisiana State University with a Juris Doctor and Diploma in Comparative Law in 2013. She obtained a Bachelor of Arts in Philosophy of Law, Morality & Society and Physical Anthropology from Tulane University in 2009.
Prior to graduating from law school, Ms. Gaylor clerked at CCB, Southeast Louisiana Legal Services' Family Law Division, and interned for Judge Guy Holdridge of the 23rd Judicial District Court. Ms. Gaylor joined the firm in September 2013.
Shawn R. Redman
Shawn R. Redman is a Senior Associate Texas Litigator. His practice includes a wide variety of commercial litigation matters, representation of clients before the United States Department of Labor, Texas Worker's Compensation Commission and Texas Workforce Commission, as well as before the State and Federal District and Justice Courts in Texas.
In 1997, Shawn received his Bachelor of Sciences Degree from Louisiana State University. He subsequently attended Loyola University- New Orleans School of Law where he received his Doctor of Jurisprudence in 2001. During his tenure at Loyola University, he participated in the comparative law studies program at the University of Vienna School of Law in Vienna, Austria.
Mr. Redman has gained first and second chair jury trial experience. He is licensed to practice law in the State of Texas, the State of Louisiana and in the United States District Courts for the Southern, Northern and Eastern Districts of Texas.
J. Scott Loeb, Of Counsel
Scott Loeb serves as Of Counsel with CCB. In his role as Of Counsel, he is the lead litigator on all defense related matters, mortgage foreclosures, and transactional matters.
Previously, Scott worked for Ernst & Young, LLP in the areas of comprehensive financial statement auditing, tax analysis and preparation of financial statements for a diverse client base in the energy, gaming, insurance and health care industries.
Mr. Loeb is a 1998 graduate of the Paul M. Hebert Law Center at Louisiana State University. He is also a graduate of Baker University with a Bachelor of Science degree in Accounting and Business. Scott is a member of the Louisiana State Bar Association, American Bar Association, New Orleans Bar Association and Federal Bar Association. He is admitted to practice in all Louisiana state courts and the Louisiana Supreme Court, U.S. District and Bankruptcy Courts for the Eastern, Middle, and Western District of Louisiana, and the US Court of Appeals for the Fifth Circuit.
Mr. Loeb is the co-author of Lifetime Business, Financial, Retirement, and Estate Planning- Plus A Will. Scott volunteers as an assistant bar examiner for the Louisiana State Bar Exam.
Randall C. Roth
Randall C. Roth is an associate member of the Firm whose work is concentrated in the area of compliance. He has been with the Firm for about a year and a half. Prior to coming to the Firm Mr. Roth was an in-house counsel for Hibernia National Bank and Capital One N A; associate in-house counsel for The Resolution Trust Corporation; and in-house counsel for Oak Tree Savings Bank of New Orleans. His areas of practice were consumer and commercial collection and loan workouts. He also did work in the area of creditors rights in Banrkruptcy matters and assisted outside bank counsel in several defensive matters.
Mr. Roth is a graduate of Loyola University of New Orleans School of Law where he earned a Juris Doctorate in 1978. He earned his under graduate degree, a Bachelor of Arts in Anthropology, from the University of New Orleans in 1975.
Mr. Roth also volunteers at the National World War II Museum, The Burden Rural Life Museum in Baton Rouge Louisiana and serves on the District Shooting Sports Committee for the New Orleans area Boy Scouts of America. In conjunction with his museum interests Mr. Roth is a certified Interpretive Guide and maintains membership in the National Association of Interpretation (NAI).
Chad Benoit graduated with his Bachelor of Arts degree from The University of Mississippi, and received his law degree from The University of Mississippi School of Law. While in law school, Chad interned with the Mississippi Attorney General’s office as well as the U.S. Attorney’s office. Chad joined the firm in 2018, bringing with him five years of experience as a trial attorney and as corporate counsel. He is currently licensed in Mississippi.
Paul Brennan graduated with his Bachelor of Science degree from Louisiana State University, and he received his law degree from the Paul M. Hebert Law Center. While in law school, Paul externed with the Honorable Judge Guy Holdridge at the Louisiana First Circuit Court of Appeal. Paul joined the firm in 2018, bringing with him experience as an Assistant District Attorney for Orleans Parish. He is currently licensed in Louisiana.
Charles F. Dismukes
Charles Dismukes is an Associate Louisiana Litigator in the New Orleans office. His practice focuses upon consumer legal collections and creditor’s defense. Charles graduated with his Bachelor of Science degree from the University of New Orleans and received his law degree from Mississippi College School of Law. While in law school, Charles participated in the Immigration Clinic in partnership with Catholic Charities of Jackson handling asylum cases. Additionally, he worked as a law clerk for a plaintiff firm in Kenner, LA where he worked personal injury matters and family law cases. He is currently licensed in Louisiana.
Jordan Carlisle is an Associate Litigator in the Birmingham, Alabama office. She is licensed to practice in the State Courts of Alabama as well as the United States District Courts for the Middle District of Alabama. Ms. Carlisle grew up in North Alabama, but now calls Birmingham home.
Ms. Carlisle obtained her J.D. from Cumberland School of Law at Samford University where she was a member of the National Negotiation team, the James Edwin Horton Inn of Court, an Executive Member of the Henry Upson Simms Moot Court Board, and an Associate Justice of the Gordon T. Saad Moot Court Competition. Ms. Carlisle received her B.A. in Political Science with a minor in English from Jacksonville State University.
Prior to joining the firm in January 2019, Ms. Carlisle practiced at a plaintiff’s firm in Birmingham, AL. Her litigation experience includes representing hundreds of clients in consumer arbitration.
Timothy Elder is a Senior Texas Litigator in the Dallas office. His practice focuses on consumer collection litigation, an area in which he has fifteen years’ experience.
Mr. Elder holds his Juris Doctor degree from Southern Methodist University in Dallas, Texas, from which he also received a Bachelor of Arts and a Master of Arts degree in physical anthropology. He has been licensed to practice law in Texas since 1992.
Prior to practicing law, Mr. Elder was involved in commercial construction contracting. After attending law school, he opened a general litigation practice. He has been practicing in the area of consumer collections litigation and compliance since 2004, representing both original creditors and debt buyers. He is admitted to practice in all Texas state courts and in the United States District Court for the Northern District of Texas. Mr. Elder joined the firm in April 2019.
Teri Stewart Mace
Teri Stewart Mace is Director of Legal Operations, concentrating on post judgment collections. Her post judgment practice includes managing receivership and garnishment filings in Texas. Teri has more than thirty years’ experience in commercial and consumer collections practice in Texas state and federal courts.
Teri received a Bachelor of Science Degree in Journalism from the University of Kansas in 1978, and her J.D. from the University of Oklahoma College of Law in 1986. Teri clerked for the honorable Justice Alma Wilson while in law school, the first woman appointed to the Oklahoma Supreme Court.
Teri is licensed to practice law in the State of Texas, and in the United States District Courts for the Southern, Northern and Eastern Districts of Texas. Teri joined the firm in January 2020, and is based in the Dallas office.
Kevin D. Rogers
Kevin D. Rogers is a Senior Litigation Associate for the State of Arkansas. His practice is focused on collections and creditor’s defense. Mr. Rogers is licensed to practice in all state courts in Arkansas and Mississippi. He is also licensed to practice in the federal courts in the Eastern and Western District of Arkansas as well as the Northern and Southern Districts of Mississippi.
Mr. Rogers graduated in 2011 from the University of Arkansas- Little Rock with a juris doctorate. He received a BA in Legal Studies from the University of Central Florida. Mr. Rogers is a decorated veteran of the United States Air Force.
Prior to joining Couch, Conville and Blitt, P.C in 2019, Mr. Rogers practiced seven years representing mortgage lenders and servicers in all aspects of foreclosure, eviction, bankruptcy and litigation.
Elizabeth A. Cash
Elizabeth A. Cash is a Senior Litigation Associate for the State of Tennessee based in the Memphis office. Ms. Cash is licensed to practice in all state courts of Tennessee, U.S. District Court for the Western and Middle Districts of Tennessee and the U.S. Supreme Court.
Ms. Cash graduated with a Juris Doctorate from the University of Memphis Cecil C. Humphries School of Law in 2003 and a Bachelor of Science from Baylor University in 1998. Prior to joining to Couch, Conville and Blitt, P.C., Ms. Cash represented clients in consumer legal collections, commercial litigation, estate planning, foreclosures, landlord-tenant matters, and real property transactions.
Todd Hinds graduated with a Bachelor of Arts degree in Economics from Binghamton University, and received his law degree from The Ohio State University (Moritz) College of Law. Todd went on to prosecute felony cases in state courts for several years. Todd joined the firm in 2021, bringing years of litigation experience. He is licensed in Texas, New York, and New Jersey.